Terms and Conditions

Last Updated: August 2025

You are visiting a website and Service operated by Resource One Mortgage (“Resource One Mortgage,” “we,” “our,” or “us”). These Terms & Conditions (“Terms” or “Agreement”) explain the terms by which you may use our online services, website, mobile applications, software, and any related communications via phone, text, or other means (collectively, the “Service”). By accessing or using the Service, signing up, or submitting information, you acknowledge that you have read, understand, and agree to be bound by these Terms.

These Terms apply to all visitors and users who access or use the Service (“Users,” “you,” or “your”). If you do not agree, do not use the Service.

Use of the Site

Conditions

As a condition of accessing and using the Service, you represent and warrant that:

  1. You possess the legal authority to enter into this Agreement.
  2. All information you submit is true, accurate, and complete; speculative, misleading, or fraudulent submissions are prohibited.
  3. You understand that Resource One Mortgage may share information you provide with select partners and service providers to deliver the Service as described in the Privacy Policy.
  4. Abuse, interference, or misuse of the Service may result in denial or termination of access, at our discretion.
  5. Any promotional rules communicated within the Service (if applicable) also apply.

You agree not to:

  • Harvest, scrape, or otherwise collect information about users of the Service.
  • Use automated tools (e.g., spiders, robots, crawlers, scripts) in connection with activities on the Service.
  • Resell, assign, sublicense, transfer, or delegate rights or obligations under these Terms without prior written authorization.
  • Modify, publish, transmit, sell, reproduce, create derivative works from, distribute, perform, link, or display Service content beyond what is expressly permitted.
  • Use any information obtained from the Service, including user information, to send unsolicited communications.

We may reject or terminate registrations at our discretion, including for false information or violations of these Terms. Your registration creates a customer relationship only.

Compliance with Law

You agree to follow all applicable laws and regulations while using the Service. We may cooperate with lawful requests from authorities where required.

ModificationsWe may update these Terms at any time. The date above reflects the current version. Continued use of the Service following changes constitutes acceptance of the updated Terms.

We may update these Terms at any time. The date above reflects the current version. Continued use of the Service following changes constitutes acceptance of the updated Terms.

Resource One Mortgage Service

Resource One Mortgage is a marketing and marketplace service that provides information and facilitates connections with participating lenders and service providers. Resource One Mortgage is not a lender and does not make credit decisions.

Loan-Related Information

Partners may contact you with information or offers. Such information is for educational and comparison purposes and may not meet your needs. Consider consulting a qualified professional regarding any loan decision.

  • The Service can enable requests for prequalified rates from Partners.
  • Prequalification is informational and not a credit application or credit decision.
  • Offers, approvals, terms, and rates are determined solely by Partners and may change without notice.
  • Receiving prequalified information does not guarantee approval or any specific terms.

Third-Party Content, Promotions, and Products

The Service may display third-party promotions, offers, content, or links (collectively, “Third-Party Promotions/Products”). We do not control third-party sites or offerings and are not responsible for their content, practices, or performance. Your interactions with third parties are solely between you and those third parties.

Information Consent

To operate the Service, we may share your information with Partners and service providers as described in the Privacy Policy, including to help evaluate eligibility or respond to your requests.

No Professional Advice

Nothing in the Service constitutes financial, legal, or tax advice. You should consult qualified professionals before making decisions.

Consent to Calls, Recordings, and SMS Messages

By using the Service, you agree that Resource One Mortgage and its Partners may contact you by call or text, including using automated technologies and prerecorded messages, to the numbers you provide. Your carrier may charge standard rates. Calls may be monitored or recorded for quality, training, and risk management. You can opt out of marketing texts by replying STOP to a marketing message. Opt-out methods provided by Partners apply to their communications. Opting out of marketing does not affect service or transactional messages related to the Service.

You represent that you are the primary user or owner of any number you provide and agree to keep your contact information current.

Electronic Communications Consent

You consent to receive required notices, agreements, disclosures, and other non-telephonic communications electronically, including through the Service interface or other electronic means associated with the Service. If you withdraw consent, access to certain features may be limited.

Intellectual Property Rights

The Service contains materials owned or licensed by Resource One Mortgage and other parties, including copyrights, trademarks, trade secrets, and other intellectual property (“Service Content”). Except as expressly allowed, you may not download, copy, reproduce, modify, publish, display, transmit, adapt, or exploit Service Content without prior written permission. You may print limited screens for personal, noncommercial use, provided all marks and notices remain intact. Attempts to circumvent security or use the Service for any unintended purpose are prohibited.

Linked Sites

Links to third-party or Partner sites may appear in the Service. We do not control or endorse those sites and are not responsible for their content, availability, or practices. Your use of linked sites is at your own risk and subject to their terms.

Submissions

If you submit notes, ideas, suggestions, concepts, or other materials through the Service, you grant Resource One Mortgage a worldwide, perpetual, royalty-free license to use, reproduce, adapt, publish, and create derivative works from those submissions in any media, subject to applicable law and our Privacy Policy. You represent that your submissions are accurate, original to you, and do not infringe others’ rights.

Privacy and Security

Your use of the Service is subject to the Privacy Policy, which describes how information is collected, used, shared, and safeguarded. By using the Service, you consent to the practices described there.

Indemnification

You agree to defend, indemnify, and hold harmless Resource One Mortgage and its affiliates, officers, directors, employees, and agents from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your use of the Service or Service Content; (ii) your violation of these Terms; (iii) your violation of any third-party right; or (iv) your violation of applicable law.

Disclaimer of Warranties; Limitation of Liability

The Service and all Service Content are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses; or that defects will be corrected.

To the maximum extent permitted by law, Resource One Mortgage and its affiliates are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits or data) arising from or related to your use of the Service, even if advised of the possibility of such damages. To the extent permitted by law, our total liability to you for any claim related to the Service will not exceed the amount you paid to Resource One Mortgage for the Service, if any, or one hundred dollars ($100), whichever is greater.

We do not guarantee that any Partner will approve your request, extend an offer, or provide specific terms or rates. Transactions with Partners are solely between you and the Partner.

Dispute Resolution; Arbitration; Class Action Waiver

Before initiating formal action, you agree to attempt to resolve any dispute related to the Service or these Terms through good-faith informal discussions with Resource One Mortgage. If a dispute cannot be resolved informally, it will be resolved by binding arbitration administered by a reputable arbitration provider under applicable consumer arbitration rules. The arbitrator may award individual relief as permitted by law.

You and Resource One Mortgage agree that each may bring claims only in an individual capacity and not as a class member or representative. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding. If a claim is not subject to arbitration, the individual-action requirement still applies to court proceedings.

General

These Terms constitute the entire agreement between you and Resource One Mortgage regarding the Service and supersede prior or contemporaneous understandings on the subject matter. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect. No waiver of any provision shall be deemed a waiver of any other provision. We may suspend or terminate the Service, your access, or this Agreement at any time, with or without notice, at our discretion.

Nationwide Availability

Resource One Mortgage provides Services intended for the entire United States.