Last Updated: August 2025
This Privacy Policy explains how Resource One Mortgage (“Resource One Mortgage,” “we,” “our,” or “us”) collects, uses, shares, and protects information obtained through our online services, websites, mobile applications, and any communications with us by phone, text, or other means (each a “Service” and collectively the “Services”). Terms not defined here carry the meaning given in our Terms of Use.
Resource One Mortgage provides services to help connect consumers with financial products and services while prioritizing data security and privacy. We serve as a platform for managing the secure collection and transfer of consumer information and are committed to reducing fraud and safeguarding consumer privacy.
Your trust is important to us. By seeking information related to mortgages, refinancing, or other financial services, you provide personal information that we handle with care. This Privacy Policy outlines how we collect and use your information, the measures taken to protect it, and your choices regarding data.
By using our Services, you agree to the practices described in this Privacy Policy, including our collection, use, disclosure, and protection of information. Your continued use of our Services indicates acceptance of this Privacy Policy and our Terms of Use.
We may collect information that identifies you, such as your name, telephone number, and other related details. We may also collect information you provide about other individuals (for example, co-applicants).
We may collect demographic details, usage data, or other information that by itself does not directly identify you.
We use the information we collect for purposes such as:
Resource One Mortgage may share information with affiliates, service providers, and trusted partners as necessary to deliver the Services you request. Partners may retain and use your information in accordance with their own policies. We may also receive information back from these partners, such as product or service selections.
We may disclose information:
Our Services may use cookies and similar technologies to track usage over time and across third-party sites. We do not currently respond to “Do Not Track” signals.
We use physical, electronic, and procedural safeguards to protect information from unauthorized access, loss, or misuse. While these measures are designed to provide strong protection, no system is completely secure. By using our Services, you acknowledge that transmission of data carries inherent risks.
Depending on the Service, you may be able to review or update certain information you provide. Options for doing so may vary by system or platform.
Resource One Mortgage may revise this Privacy Policy periodically. When updates are made, the effective date at the top of this page will change. We encourage users to review this Privacy Policy regularly to stay informed of any updates.
Our Services may contain links to third-party websites. We are not responsible for the practices of third parties, including their data handling or privacy policies. Your use of those sites is at your own discretion and governed by their respective policies.
You may unsubscribe from promotional emails at any time using the opt-out mechanism included in those communications. Please note that you may continue to receive service-related messages as long as you use our Services.
Resource One Mortgage provides services across the entire United States. This Privacy Policy applies to all users of our Services nationwide.
By using our Services, you consent to this Privacy Policy. If you do not agree, please refrain from using our Services.